The controller responsible for data processing is:

TA Coaching & Consulting
8b, Rue Durenthal L-8294, Keispelt, Luxembourg Email: coaching@timaltenhofen.com

RCS: A47037
VAT: Not subject to VAT – small-business exemption scheme pursuant to Art. 57bis of the amended VAT law of 12 February 1979.

Thank you for your interest. Protecting your privacy is very important to us. Below we provide you with detailed information about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a page is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the volume of data transferred, and the requesting provider. These access data are evaluated solely for the purpose of ensuring the trouble-free operation of the site and improving our services. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in the correct presentation of our services pursuant to Art. 6 para. 1 sent. 1 lit. f GDPR.

2. Data processing for service delivery and contact

2.1 Booking and coaching engagements

For the purpose of providing our coaching services and handling the associated contractual relationship (including scheduling, session delivery, and follow-up communication) pursuant to Art. 6 para. 1 sent. 1 lit. b GDPR, we collect personal data where you voluntarily provide it when booking a session or inquiry call (e.g. via a booking tool such as Calendly, or a contact form). Mandatory fields are marked as such. Which data are collected is visible from the respective input forms.

After the contractual relationship has concluded, your data will be restricted for further processing and deleted upon expiry of the applicable retention periods under tax and commercial law pursuant to Art. 6 para. 1 sent. 1 lit. c GDPR, unless you have expressly consented to further use pursuant to Art. 6 para. 1 sent. 1 lit. a GDPR or we are otherwise entitled to retain the data on a legal basis described in this policy.

2.2 Contact inquiries

When you contact us (e.g. via the contact form, email, or WhatsApp), we collect the personal data you voluntarily provide in order to process your inquiry pursuant to Art. 6 para. 1 sent. 1 lit. b GDPR. Mandatory fields are marked as such. After your inquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use or we are otherwise entitled to retain it on a legal basis described in this policy.

3. Payment processing

We use Stripe for payment processing. When you make a payment, the data necessary to complete the transaction (such as name, email address, and payment details) are processed by Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA, or its European entity Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. This serves to perform the contract pursuant to Art. 6 para. 1 sent. 1 lit. b GDPR.

Stripe may also process data for the purpose of fraud prevention and secure transaction handling, which represents a legitimate interest pursuant to Art. 6 para. 1 sent. 1 lit. f GDPR. Payment data is processed directly by Stripe; we do not store full payment card details on our systems. For further information, please refer to Stripe’s privacy policy at https://stripe.com/privacy.

4. Cookies and other technologies

4.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies. Cookies are small text files that are automatically stored on your device. Some are deleted after the end of the browser session (session cookies); others remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

For strictly necessary technologies, no consent is required. For non-essential technologies, we obtain your consent before they are activated. You can withdraw consent at any time by contacting us or adjusting your browser settings. If cookies are not accepted, some parts of the website may not function fully.

Cookie settings for your browser can be found here: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

4.2 Consent Manager Platform (CMP)

We use a Consent Manager Platform (CMP) provided by Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, to inform you about the technologies used on our website and to obtain, manage, and document your consent where required. This fulfills our legal obligation under Art. 7 para. 1 GDPR to demonstrate consent, pursuant to Art. 6 para. 1 sent. 1 lit. c GDPR.

When you submit your cookie declaration, the following data are stored: IP address, device and browser information, language setting, URL, date and time of the declaration, and your consent choices. This data is stored locally on your device and is not transferred to Usercentrics. It is deleted after one year, unless you have consented to further retention or we are otherwise entitled to retain it.

5. Social media

5.1 Social buttons (Facebook/Meta, Instagram/Meta, WhatsApp)

Social buttons on our website are integrated as simple HTML links. No connection to the servers of the respective provider is established when our website is loaded. A connection is only made if you actively click a button, at which point the respective platform’s website opens in a new browser window.

5.2 Our online presence on Instagram (by Meta) and Facebook (by Meta)

Where you have given your consent to the respective social media operator pursuant to Art. 6 para. 1 sent. 1 lit. a GDPR, your data may be collected and stored automatically when you visit our profiles, and usage profiles may be created using pseudonyms for market research and advertising purposes.

Facebook and Instagram are services of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland. Data collected may be transferred to and stored on servers of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Visits to our pages on these platforms are subject to joint controllership agreements pursuant to Art. 26 GDPR. The adequacy decision for the USA applies insofar as the service provider is certified. For countries without an adequacy decision (e.g. Australia, Hong Kong, Singapore, Brazil), the European Commission’s standard contractual clauses apply. Please refer to Meta’s privacy policy for further detail.

6. Your rights

As a data subject, you have the following rights:

• Art. 15 GDPR – Right to access your personal data processed by us.
• Art. 16 GDPR – Right to request correction of inaccurate or incomplete data.
• Art. 17 GDPR – Right to request deletion of your data, subject to applicable legal retention obligations.
• Art. 18 GDPR – Right to request restriction of processing in certain circumstances.
• Art. 20 GDPR – Right to data portability in a structured, commonly used, machine-readable format.
• Art. 21 GDPR – Right to object to processing based on legitimate interests, including for direct marketing purposes.
• Art. 77 GDPR – Right to lodge a complaint with a supervisory authority, typically in your place of residence, workplace, or our place of establishment.

Right to withdraw consent. Where processing is based on your consent, you may withdraw it at any time with effect for the future, without affecting the lawfulness of processing carried out prior to withdrawal.

7. Contact

For any questions about the collection, processing, or use of your personal data, or to exercise any of the rights listed above, please contact us at:

coaching@timaltenhofen.com